Lee’s Summit, MO Air Conditioning and Furnace Company

Heartland Quality Heating & Cooling, based in Lee’s Summit, provides repair and installation of furnaces, heat pumps, and air conditioning equipment for the entire Kansas City area. We strive everyday to be the best in-home service company in the heating and air conditioning industry. Our goal is to always provide quality service at a fair price so you will recommend us to your family and friends.

Heartland Quality Heating & Cooling provides the following:

 
  • 24 Hour Service, 365 Days a Year
  • NATE Certified Technicians
  • Quality is our #1 Goal
  • Drug Free and Background Checked Technicians
  • Service of All Makes and Models
 

We Provide a Full Range of Services for Your Furnace and Air Conditioner

 
  • Air Conditioner Repair and Installation
  • Furnace Repair and Installation
  • Water Heater Repair and Installation
  • Heat Pump Repair and Installation
  • Commercial Heating and Cooling
  • Gas Lines
 

Our technicians will wear shoe covers in your home and put down protective tarps where needed.

Heartland Quality Heating & Cooling has over 30 years of experience heating and cooling lee's summit truckworking on homes in the Kansas City area. We understand that each home is different, from the older homes in the Brookside and Waldo area to the newer homes in the Lee’s Summit and Overland Park, KS area. We take pride in our work and our service, and we want to be the heating and cooling company you call. Call us today, and we’ll be happy to show you the “Heartland Quality” service we can provide!

 

 

Active Member of Lee’s Summit Chamber of Commerce

Lee's Summit Chamber of CommerceHeartland Quality Heating & Cooling joined the Lee’s Summit Chamber of Commerce six years ago. Being part of our local community is important to us at Heartland Quality. We live in Lee’s Summit and our children have attended, or are still attending, Lee’s Summit, MO schools. After two years of business we purchased a building in Lee’s Summit to operate our heating and cooling service business out of. We have donated our time, money, and services to Lee’s Summit school’s booster clubs to help fund programs. It’s always been our goal to live and shop local.

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“Technicians – Knowledge Tested and Approved”

Heating and cooling contractors are required to have at least one HVAC Master licensed technician to operate in the Lee’s Summit and surrounding area. Heartland Quality currently employs three Master licensed technicians and supervisors for all your AC repair and furnace repair needs.

Customer Reviews

Heartland Quality Heating & Cooling
Heartland Quality Heating & Cooling
4.7
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Ken Fite
21:26 11 May 20
Years ago had my furnace quit working in cold January. After searching internet and Yelp, I hired Heartland Quality. They came out quickly & put the furnace back in business. They talked me through what they were doing and explained how this emergency service lined up with their annual maintenance plan. I’ve been on their maintenance plan ever since. Then a few years back when we needed a new A/C & furnace, I just called them, no shopping around; had them replace the water heater too.
Greg Shrout
19:42 01 May 20
Friendly and local - we really like these folks! Had a leaking hot water heater, which means no hot water until it gets fixed. HQ sent out a professional to assess the situation and provide options with estimates. Next day it was fixed. Fast, friendly, competitively affordable, and professional!
Benjamin York
00:20 30 Apr 20
Highly recommend Heartland after working with Tom on our HVAC upgrade. While they may not have been the "cheapest" option out of all my options, I could tell the knowledge and honest was there. He worked with me multiple times to change the bid and work on getting exactly what worked best for us. Installation with Scott and Josh was super smooth. Overall, great experience with Heartland. Keep up the great customer service.
CC Stolberg
22:00 22 Apr 20
Heartland has the best customer service. When are heater was broken last year on the coldest day they came out the same night, after hours, troubleshoot and was there the next day fixing our heating and air conditioner. Prices were good. I liked that they showed us what was wrong, how it was suppose to work and how to keep the new system working properly for years to come. We are the only work with Heartland. They do what they said they would. Excellent customer service.
Kent Eaton
15:46 30 Mar 20
In addition to providing quality service, Heartland Quality Heating and Cooling employs extremely nice and trustworthy technicians to service the equipment. i never have to worry as to who is entering my home...this provides me additional peace of mind. With Heartland you may pay a little more than with cut-rate companies, but it is well worth the added expense.
KCHotshot77 .
18:16 15 Mar 20
It was a pleasure doing business with Heartland Quality Heating & Cooling. Jim, Tom, and Josh did a great job with my new hot water needs and install. Best Regards, Phil.
Stephanie Seeber
05:06 21 Feb 20
We have used them twice. They have been excellent both times and even worked with us to get here last minute when our heat went out on a very cold day and we have two toddlers at home. I have used other places before and not sure why I ever used anyone else!
Catherine Bartow
00:50 22 Jan 20
My heat quit working and they were very responsive to come out and check my system. Was advised it just needed it's regular maintenance and all was good. Super happy it wasn't a major repair. Signed up for their preventative maintenance program which got me a discount for the service they did on my system today and in the spring. Thank you Heartland!
Catherine Bartow
00:50 22 Jan 20
My heat quit working and they were very responsive to come out and check my system. Was advised it just needed it's regular maintenance and all was good. Super happy it wasn't a major repair. Signed up for their preventative maintenance program which got me a discount for the service they did on my system today and in the spring. Thank you Heartland!
Mark Roller
17:38 19 Dec 19
They were clear, answered my questions and flexible with the HVAC system/configuration I was looking for. The team was very professional and flexible with our time constraints. They did quality work at a reasonable cost. They were also upfront about challenges and promptly strove to resolve issues. I'm very happy with the Heartland Quality team and recommend working with them. Thanks Heartland Quality - I appreciate it!Update 12/19 We definitely made the right choice selecting Heartland for our new HVAC install. Any time I've called or had an issue they've promptly and professionally resolved it. Thanks Heartland, I appreciate it!
T. Murphy
20:48 15 Nov 19
Ryan R was so polite, thorough and professional! He fixed my geothermal issue and then took the time to explain the process to me. I would highly recommend this tech & company for responsiveness and efficiency.
Larry Luzynski
17:51 15 Nov 19
Needed a new water heater - not an emergency replacement. Called Heartland and they were able to get out the next day to replace the failing water heater. Arrived as promised. Josh did an excellent job on the install. Very neat work and very careful around my home.Made the appointment with Tom. Very helpful in determining what I needed and provided a firm price quote.Also signed up for the annual HVAC system check.I called Heartland because my daughter had an excellent experience when Heartland replaced her entire HVAC system.
David Earls
22:18 01 Nov 19
Very professional and courteous. They contact you a day or two ahead of a scheduled maintenance visit to confirm, and the tech calls you when he’s 15 minutes away to let you know he’s on his way. Very thorough in their checkup. When we have to replace our 20-yr-old furnace next year, we’ll use Heartland. It’s nice to be able to trust your contractor.
Dena Johnston
11:56 30 Oct 19
Came out same day .. kept me informed.. very very friendly an helpful. Did what it took to fix the problem. Will use them for all my heating an cooling needs plus refer them !
Randy Tedrow
13:55 05 Oct 19
My experience with Heartland Quality is based on the bid, buy & install of a AC & furnace about 13 months ago. Throughout the process there was very good communication with and from Heartland Quality. Price very competitive, units installed timely. The company did a followup about 45 days post install. The haul way of old units was complete. Units have operated problem free.
Billy Harris
16:54 24 Sep 19
Excellent customer service experience from the first call I made to this Company. Technician(Scott) showed up at my house as scheduled and on time. I received a brief introduction bio via email in advance to introduce me to the person who would be working in my house. Also received a heads up text from Scott that he was on the way and would be arriving soon. Polite, professional and went straight to work. After completion he walked me through a brief operation demo on the installed equipment. The cost of the work completed was exactly what had been quoted to me previously. This is a first class Company and I would recommend them for quality mechanical services.
Paul Orick
23:04 27 Aug 19
Tom gave me an estimate on some systems. Very thorough and informative on systems and their rebates.
John Baker
15:38 22 Aug 19
The Heartland sales and installation team was prompt, cheerful, and efficient. They displayed a high level of knowledge about the Carrier system and its installation.
Avinash Mo
23:22 20 Aug 19
Heartland Quality heating and cooling was the best option with in the Kansas city area. I have researched other players and by far, this company is a cheaper and provides best quality. Tom Davis definitely is the most responsive and helpful person I have met. great customer service. He even helped us with spire and kcpl discounts weeks after installation which led us get the discounts.
Adam Wilson
22:14 20 Aug 19
Great people who do great work! Called and told Tom my air was out and I needed a quote and he showed up within the hour. Scott and Josh were great too! They had the new AC and furnace installed and removed the old ones within a few hours. Would definitely recommend them to anyone who need HVAC work done!
Mark Roller
16:36 06 Aug 19
They were clear, answered my questions and flexible with the HVAC system/configuration I was looking for. The team was very professional and flexible with our time constraints. They did quality work at a reasonable cost. They were also upfront about challenges and promptly strove to resolve issues. I'm very happy with the Heartland Quality team and recommend working with them. Thanks Heartland Quality - I appreciate it!
John Love
15:32 02 Aug 19
Heartland provided prompt and honest service when my AC system failed. Corey repaired it for less than $200. I had received quotes from two other contractors for $3400 and $6500 to replace my Hvac unit. Heartland Quality will be my first call from now on. Thank you!
Kimberly Heishman
20:47 19 Jul 19
We called Heartland last minute in the middle of July and everyone from the office to the technicians that came out were wonderful! When we called, they first asked us to check a few things to avoid an unnecessary visit and subsequent bill. We appreciated their integrity in this. It turned out we did need a technician and Corey and Josh were excellent. They were respectful of our home, very kind, explained everything, quick, and friendly. We felt that the pricing was very reasonable.
Patsy Manfredi
16:57 25 Jun 19
The whole Heartland team, Marc, Jake, Dave, and Harley did a great job on our installation. Thoroughly professional from beginning to end. We are completely satisfied.
Patsy Manfredi
16:57 25 Jun 19
The whole Heartland team, Marc, Jake, Dave, and Harley did a great job on our installation. Thoroughly professional from beginning to end. We are completely satisfied.
Andrea Yisrael
01:03 18 Jun 19
my air-conditioner went out on me last Friday. I called Heartland and they sent Harley out to see what was wrong and he found out why it wasn't working quickly. I did not have the money that day to pay for the part that was needed. Harley gave me a quote and I told him to come back on wed. He returned on wed. and to my surprise he found my part for almost half of the original cost. I thank and appreciate Heartland Heating and Air and especially Harley for his Awesome work.
Senta Moore
16:20 30 May 19
Heartland Heating & Cooling provided us great service and peace of mind regarding our purchase and installation. I highly recommend them!
Deborah Glasco
17:10 15 May 19
Heartland Heating & Air were great to work with from estimates of repair all the way to installation. Mark, Josh and Dave are very knowledgeable of their products and services. Josh and Dave did a great job with the installation and kept everything clean and well organized. I highly recommend Heartland Heating & Air's services.
Sheryl King
19:18 06 Apr 19
Rowdy fixed my new mini split head, which was making an annoyingly loud noise. He was prompt, courteous, thorough and patiently explained the problem and how he was fixing it. Great job, and the end result is a whisper-quiet system that doesn't overwhelm you when you are in the room. Thanks, Rowdy!
Elizabeth Jackson
14:53 19 Mar 19
Rowdy did an excellent job and was very thorough. He is an extremely knowledgeable expert in his field and he took time to explain details about our heating and cooling system. Addtionally, Rowdy is personable and explained things in a way that was easy to understand. If we ever need help with our heating or cooling system again, we will ask for Rowdy! Thank you so much,
Brad Clemons
19:49 15 Feb 19
They were quick to respond to our need for a heating system repair and they got us up and running in just a few minutes. I learned the value of regular maintenance (other than changing the filter every 60-90 days), so I signed up for the HQ Care Plan. Houston came back out and did a full system check and cleaning. He did a great job for us. I highly recommend them.
Lynette L Knowles
22:32 14 Jan 19
Heartland is great. I had a new high-end Carrier heat pump system (indoor and outdoor) installed. Josh and Bob were the technicians. Very professional, very polite, explained things very well, worked well together, great personalities. Given it’s a union shop, Heartland employees are very well-trained (apprenticeship), which is what I highly value. You get high quality. Marc, the residential manager, is great, too. Knows his stuff. Very personable. I am very, very satisfied with Heartland. As a retired marketing professor, I look at the consumer and the business. Heartland is very well-run (look at their web site) (and, they take credit cards — points!).
A Google User
13:31 19 Dec 18
Was getting a roofing job done and realized that the flew that had been put in by another heating and air company was not correct. I went to Heartland Heating andAir and asked if I could get a service call to look at and repair the problem before the roofers started shingling the roof. Spoke with Marc and he knew what the problem was and had a crew come out to fix the flew within an hour. I realize this was that I was fortunate that they had a crew that was just finishing up on a job and it was extremely short notice, but Marc was very simpathetic to my position and that's real service . Thanks to Heartland Heating and Air .
Denise Jatho
16:18 27 Nov 18
Rowdy Zesati was our service technician. He did a great job. He was nice, courteous, and did the best job of any heating/air conditioning technician who has worked on our unit.
Angela Kazakevicius
16:10 26 Nov 18
I appreciated getting a call that my furnace was due for a checkup. Rowdy Zesati did all the right things for me. He called before he arrived - EARLY! I happen to be wearing a boot due to a foot injury, so he came upstairs every time he had a question or let me know what was going on. He reviewed everything he did/checked on the furnace and let me know it's condition. We discussed the advantages of their "membership". Everything I needed and nothing I didn't! I can't ask for anything better!
James Buitt
14:15 15 Nov 18
Ryan and Rowdy were prompt and professional in servicing our heating system. Although it is a complex system, they identified the problems and made the appropriate adjustments. We thank them for their professional and efficient service.
Lynette L Knowles
21:13 13 Aug 18
Heartland is great. I had a new high-end Carrier heat pump system (indoor and outdoor) installed. Josh and Bob were the technicians. Very professional, very polite, explained things very well, worked well together, great personalities. Given it’s a union shop, Heartland employees are very well-trained (apprenticeship), which is what I highly value. You get high quality. Marc, the residential manager, is great, too. Knows his stuff. Very personable. I am very, very satisfied with Heartland. As a retired marketing professor, I look at the consumer and the business. Heartland is very well-run (look at their web site) (and, they take credit cards — points!).
Harry Singer
19:00 29 Jun 18
Very Happy! I called today at 9 am and my AC was up and running by 2 pm. Great service! Prompt and reliable even though it was 100 degrees outside. I had called several other companies and was told it would be a few days before they could make it out. Their prices seemed very reasonable.
Tim O'Grady
23:47 15 Jan 18
Furnace died during one of the coldest days in January and these guys were at our house within an hour of us calling. Sadly, it wasn't worth fixing, but had a new system installed the next day. Guys were great had us warmed up by in no time. I can't recommend Heartland Quality enough!
Karen Volmer
21:23 03 Jan 18
Technician was very knowledgeable. Appeared to do a good job.
Adam Quatrocky
23:07 29 Dec 17
I called at 4:08pm on a Friday. They came and fixed the issue and were gone by 5:00pm. Fast and fair service. I will be using them again.
Jenny Rasch
15:09 23 Oct 17
I knew we needed a new HVAC system because ours was almost 20 years old. I called a major company in the area and after seeing the price, decided we needed a 2nd quote. Jim from Heartland rushed out on a Saturday to provide the estimate. I was very pleased with how knowledgeable and straightforward he was. He was very up front about the fact that our HVAC closet was not large enough for a whole house humidifier. I did not feel any pressure to commit to the large purchase and there were no pressure tactics.After comparing the quote from Heartland with the other company, we called Jim to install. The installation was scheduled very quickly and the team arrived on time the morning of the install. There was a small issue during installation but the Heartland team was very responsive and addressed it right away. I am very happy with the customer service, the expertise of the installers, and the quality of my system. I'm very glad I got a 2nd quote for such a large investment in our home.
blair clark
23:39 10 Oct 17
Heartland Quality HVAC was recommended to us by our plumber. He uses them for his own property. When our HVAC system failed, we called and they were out the very next day on time. Unfortunately, our system was shot(and old), so he recommended replacement. After we talked to Tom, and he gave us all of our options, we picked a system and scheduled the work for the next day. Again, they showed up on time ready to work. They were very professional and efficient. They appeared experienced and worked very well together. One team replaced the outside unit, and one team worked inside. This is a small family business. The owner himself was on sight! Couldn't be happier with their service. If your'e looking for the cheapest price in town, Heartland probably isn't for you. If you believe (like I do) that you get what you pay for, then these guys are it!!
Chris Robinson
13:57 13 Jun 17
Heartland installed a new AC unit and furnace after determining that my old unit had a leaky coil. Tom gave me several options for repairing or replacing. The work was done promptly and professionally and all the Heartland people have been a pleasure to work with.
Olesya Kalita
20:14 20 May 17
Tom was pleasant and informative when I called about advice for Hvac in our home. Thank you for your honesty and just being an example of great customer service!
John Folak
02:00 14 Dec 16
Spectacular service! If I could rate higher than 5 stars I would. Outstanding customer service, workmanship, and efficiency. One could not ask for better!
Cory Thompson
16:03 27 Jun 16
Called Heartland based on previous reviews and they were correct. Jim answered gave immediate advice and said he would have a technician at My house by 10:30. John called at 9:40 and said he might be a few min late due to time a previous call. He showed up at 10:10 which was 20 min before expected. He diagnosed the issue in just a few min. He gave me a quote and proceeded to fix my issue. I have been in the customer service business for 30 years and I have never had a more thorough experience. Communication and honesty is the key to a successful business and customers loyalty. I can assure you I will never call anyone else for my heating and cooling needs. Thanks John and Heartland quality heating and cooling. It is the way you conduct your business that makes the difference.
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Shawn D
...they gave me a military discount. I never asked for it...
Called them yesterday because my AC went out.  They offered a same day appointment.  The service was great, the employee was very friendly and personable.  The price was fair.  But the kicker, when I looked at the receipt closer several hours later, I noticed that they gave me a military discount.  I never asked for it, didn’t even know they offered it.  The service man must have noticed my Marine Corps flag and took it upon himself to give the discount.
Shawn D.
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