Meet the Team
Jim Horlander is the co-owner of Heartland Quality Heating and Cooling, with his wife Becky. Jim started his HVAC career in 1991, as a student in the industry. As the larger companies were switching their employees to commission-based pay he began to notice the less “family friendly” environment which led him into the Heating and Cooling industry. Jim knew he needed to do something, so he created Heartland Quality Heating and Cooling in his basement and ran the company out of his garage for the first year. Jim’s high attention to detail and word of mouth led his company to grow over the last seven years.
Becky Horlander is co-owner of Heartland Quality Heating and Cooling with her husband Jim. As the company has grown so has Becky’s role in daily operations. She does all of the accounting, assists in the weekly training and helps in customer service. She’s also the company cheerleader constantly providing support where needed.
John Montano has been in the heating and cooling industry for 30+ years. He started in sheet metal fabrication after finishing his training in Wichita, Kansas and has worked in every area of the HVAC industry. Back in the early 90’s Jim and John worked together. John acquired his Masters Mechanical License from Pro-metrics. John enjoys working with the younger staff and provides in-field training and support for our field staff.
Tom Davis is Heartland Quality’s “Comfort Adviser”. Tom is constantly learning about new products and services that can help with homeowner’s comfort and safety. Tom is the first to help out and is willing to do just about anything for our clients. Tom’s infectious laugh and high energy level help keep everyone going. Tom’s biggest accomplishment is his family.
Melvin Wright started working for Heartland Quality while he was in high school. Melvin works within the service and installation departments. He attended the Kansas City Business and Technology Center’s HVAC program and constantly goes to additional training to better serve our customers.
Joshua Stanley started working for us in May 2018. Before joining us he completed the HVAC program through the Metropolitan Community College. On his free time he enjoys raising chickens and ducks, playing the guitar, and fantasy football.
Tommy DiiBon started working for us in May of 2018. He is joining us with six years experience in residential service. On the side of being a residential technician of Heartland Quality Heating and Cooling, Tommy is a soon to be father of two and enjoys watching sports.
Cody Davis started working at Heartland in May of 2018. When we first invited Cody to join our team, he was working as a commercial installer, now he is servicing residential furnaces and air conditioners as to help our local clientele. On Cody’s free-time he enjoys being in a competitive pool league and hanging out with family and friends.
Bailey Horlander is the newest marketing and human resource manager. She graduated from Baker University in May of 2018, then shortly after joined the Heartland Quality Heating and Cooling team. She is also the child of the owners and is planning on keeping Heartland Quality as a family-operated business, as the 2nd generation of the business.